Frequently Asked Questions
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How do live sessions work?
Live sessions are led by instructors with small groups. You join via a link and practice real conversations.
Can I switch courses if my level changes?
Yes. We help you move to a better-fit course at no extra cost within the first 14 days.
Do you offer certificates?
Yes, you receive a completion certificate with your achieved level and feedback summary.
What is the pricing and are there discounts?
We offer monthly and quarterly plans. Occasional seasonal discounts are announced via our newsletter.
How do I schedule or reschedule a lesson?
You can schedule in your dashboard. Reschedules are allowed up to 24 hours before the session start.